Job Summary

Leads the design, delivery, and optimization of the organization’s learning ecosystem, with primary ownership of the Learning Management System (LMS) and learning design standards. This role oversees the LMS team and leaders responsible for individual contributor learning programs, including new hire orientation and School at Work (SAW). Partners with cross-functional stakeholders to ensure learning solutions align with enterprise priorities and support system-wide workforce development. Expertise in learning technologies, governance models, and organizational consulting, with the ability to solve complex problems across both the Workday ecosystem and broader organizational structures.

Job Duties

• Lead the strategy, administration, and continuous improvement of the Learning Management System (LMS), such as Workday Learning.
• Oversee LMS configuration, integrations, system updates, and release management in partnership with HRIS and IT.
• Ensure LMS data integrity, reporting accuracy, system performance, and user experience across the enterprise.
• Leverage analytics and reporting to monitor utilization, compliance, and learning effectiveness.
• Establish and maintain enterprise learning governance frameworks, including standards, processes, and workflows.
• Define roles, responsibilities, and decision rights across the learning ecosystem to ensure clarity and accountability.
• Develop and enforce policies for content quality, lifecycle management, and vendor utilization.
• Drive consistency and scalability of learning solutions across clinical, operational, and administrative functions.
• Lead, coach, and develop a team of LMS administrators, instructional designers, and program leaders.
• Provide oversight for key individual contributor learning programs, including new hire orientation and School at Work (SAW).
• Align onboarding and workforce development programs with enterprise talent strategy and employee experience goals.
• Partner with cross-functional stakeholders (HR, IT, operations, clinical education) to identify needs and deliver scalable learning solutions.
• Serve as a strategic advisor on learning technologies, instructional design, and workforce development initiatives.
• Establish and uphold standards for instructional design, blended learning, and digital learning experiences aligned with adult learning principles.
• Diagnose complex system and organizational challenges, driving continuous improvement in learning processes, workflows, and user experience.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Required Qualifications

• Progressive experience in Learning & Development, including LMS leadership and program oversight
• Experience managing enterprise learning programs such as onboarding and career pathways
• Demonstrated experience leading teams and managing cross-functional initiatives
• Strong consulting, influencing, and stakeholder engagement skills

Preferred Qualifications

• Experience in healthcare or other complex, regulated environments
• Knowledge of Workday Learning configuration, reporting, and integrations
• Experience leading enterprise onboarding or workforce development programs
• Experience building governance models in large, matrixed organizations

Education

Bachelor's Degree- (Required), Master's Degree- (Preferred)

Experience

Minimum of 5 years-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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