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Chief Physician Experience Officer UCSF Health and School of Medicine University of California, San Francisco
UCSF Health and the UCSF School of Medicine seek an exceptional and visionary leader to serve as the Chief Physician Experience Officer (CPEO). This senior leadership role is responsible for developing and executing a comprehensive strategy to enhance the physician work experience across the enterprise.
Reporting to the UCSF Health System Chief Medical Officer, the CPEO partners with leaders across UCSF Health, the School of Medicine, and affiliated clinical sites to improve physician engagement, well-being, and retention. This role is central to advancing a supportive, high-performing clinical environment where physicians can thrive.
Key Responsibilities
Advise senior leadership on physician engagement, retention, and workforce sustainability
Identify and implement national best practices in clinician experience
Chair the Physician Experience Council
Lead enterprise-wide physician experience measurement (e.g., burnout, professional fulfillment, Net Promoter Score, intent to leave)
Oversee survey processes, analytics, and reporting
Develop dashboards linking clinician experience to quality, access, and patient outcomes
Develop and implement a systemwide physician experience strategy
Lead initiatives to improve clinical work environments and reduce administrative burden
Drive change management, adoption, and accountability across departments
Partner with HR and Finance to support workforce sustainability and retention
Align compensation models, productivity expectations, and experience goals
Collaborate with Advanced Practice Provider leadership to enhance team-based care
Align efforts across UCSF Health, the School of Medicine, and affiliated sites (ZSFG, VA)
Partner with Vice Deans and faculty leaders to advance physician experience initiatives
Lead communication, engagement, and recognition efforts (e.g., Doctors' Day)
Represent UCSF in national clinician well-being collaboratives (e.g., PWAC, CHARM)
Serve as liaison across UCSF Health, the School of Medicine, and the UC system
Lead participation in the AMA Joy in Medicine™ program
Participate in key institutional committees and governance
Key Collaborators - UCSF Health executive leadership (CMO, CIO, CMIO, COO, CFO, CQO, HR), clinical and operational leaders (including CMOs and Department Chairs), School of Medicine leadership, faculty experience and well-being leaders, and Advanced Practice Provider leadership.
An MD (or equivalent degree) is required.
About UCSF School of Medicine & UCSF Health Consistently ranked among the nation's top medical institutions, UCSF is recognized for excellence in patient care, education, and research. Our community is driven by a shared mission to advance health worldwide while fostering an environment of collaboration, innovation, and inclusion.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.