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Duke University Health System
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Durham, North Carolina
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Customer Service Registration Rep I
DescriptionSUBFUNCTION DEFINITION: Responsible for the timely registration of patients for in-patient and out-patient services. Location: Radiology - Main Campus Hours: PRN - hours could fall anywhere between M - F; 12:30pm to 9:00pm Employee Status: StandbyPrimary Function: RegistrationCCHMC SALARY GRADE:1REPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in
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