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University of Maryland Medical System
Linthicum, Maryland
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Customer Service Registration Rep I
DescriptionSUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.Location: Crestview Hills, KYHours: M-F 8:30 am-5 pm and rotating Saturdays along with back up Satruday rotationEmployee Status: Full TimePrimary Function: RegistrationREPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance
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