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Supplemental Utilization Management Coordinator - Community Health Choice
JOB SUMMARY: Primarily responsible for the initiation of cases by data entry of clinical, demographic and product information into the Medical Management system, via telephone, fax or online portal. Electronically routes cases to the nurse for review and decision. Handles data entry of all precertification of inpatient and outpatient service request. Responsible for accurate case completion /quality and productivity standards while staying within compliance timeframes. Handles provider outbound calls according to departmental standards. Provides a high level of customer service while communicating with internal departments and provider office staff as it pertains to performance of job responsibilities. Works ind
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