Overview

Schedule: Monday- Friday; 8:00am- 4:30pm

Location: Bloomington, IN

About the role:

We are searching for an individual who is compassionate, serves with a purpose, and is dedicated to supporting our customers and their team. As a part of our team, this position continuously provides the best care and service to not only our patients, but our customers, colleagues, and the communities that we serve.

This individual must be able to multi-task, prioritize, and have the ability to work independently with great attention to detail. Previous medical office experience preferred. The team member will be required to work at the IU Health Bloomington Cancer Radiation Center. Additional responsibilities are listed below:

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
• Interpret insurance information and strong typing ability.

Qualifications:

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).