PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM.
Directs overall operations of the Credentials Verification Organization (CVO) and Medical Staff Support functions for the PIH Health Enterprise, including, but not limited to: PIH Health Whittier Hospital (PHWH), PIH Health Downey Hospital (PHDH), PIH Health Good Samaritan Hospital (PHGSH), and PIH Health Physicians (PHP). Develops and maintains strategies for resource allocation and utilization management related to Medical Staff supports and services. Responsible for staffing and budgetary requirements of the Medical Staff offices and other resource needs. Facilitates the collection of data for quarterly quality reporting from data sources which include external benchmarking processes, incorporation of Performance Improvement (PI) reports from hospital and medical group departments, regulatory and standards compliances, and other data parameters as required. Ensures that issues brought to the Medical Excellence Committee (MEC) and Governing Board are appropriately addressed and reported on by way of Medicine Committees and service reports, specific topical items from meeting to meeting, special occurrence reports, etc. Facilitates completion of Medical Staff projects, such as Bylaws revisions, Rules & Regulations revisions, Policy Amendments, and other required documentation pertaining to the functions of Medical Staff across the Enterprise. Director will work with the Chief Medical Officers and Presidents of the Medical Staffs to streamline Medical Staff processes across the Enterprise. This is a supervisory role of the hospital and medical group Medical Staff office personnel. This position is exempt.
Ability to make administrative/procedural decisions and judgements
Ability to investigate, analyze information and draw conclusions
Ability to develop and deliver presentations
Ability to process computer data and to format and generate reports
Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments
Ability to communicate effectively, both orally and in writing
Ability to foster a cooperative work environment
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies
Skill in developing policy and procedure documentation
Database management skills
Knowledge of related accreditation and certification requirements
Knowledge of medical credentialing and privileging procedures and standards
Knowledge of Medical Staff policies, regulations, and the legal environment within which they operate
Bachelor's Degree, with current CPMSM, CPCS
Five years progressive management experience
One to three years demonstrated experience in Quality Improvement techniques, OPPE/FPPE, CME and GME Processes
Emergency Call Rotations and a minimum of two years active experience in Conditions of Participation for Medical Staff, Title XXII, HCFA and other State and Federal requirements and standards as they relate to Medical Staff functions
Knowledge of Medical Staff Management and Optimizations in Credentialing regulations and NCQA processes
Knowledge of ASM MDStaff Database and functions
Master’s Degree in any healthcare administration-related field
PIH Health is the Communities’ Health and Wellness Partner
Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes.
We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.
We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region.
Why PIH Health?
Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization.
PIH Health Hospital - Whittier
Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here.
PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.