The Vice President, Hospital Operations, is responsible for direct oversight of the Peri-operative, Procedural, and Adult Emergency Departments of M Health Fairview University of Minnesota Medical Center (East Bank and West Bank), the flagship hospital in the M Health Fairview Academic Health System. This role is also responsible for the Solid Organ Transplant Service Line, in a dyad relationship with the Service Line Chief, driving program development, strategy and growth to enhance the premier clinical program of the medical center and its academic mission. Additionally, the VP of Hospital Operations has matrixed accountability for shared clinical, ancillary and facility services - including Imaging, Pharmacy, Laboratory, Patient Relations, Spiritual Health, Guest Services, Environmental Services, and Community Relations in partnership with system functional leaders.

As a member of the UMMC senior leadership team, this role will provide operational support and collaborative leadership, including implementation of the system strategic plan, interacting with finance for reporting, revenue cycle management, capital equipment planning, and with service line leaders for strategic planning and program development implementation. This role will also participate in the system peri-operative, emergency department and hospitalist domain structure, and develop strong collaborative physician relationships, including with the Medical School Department Chairs to assure alignment between UMMC priorities and the Medical School. As a leader within an academic medical center, this role will be responsible for championing and supporting a healthy and vibrant clinical learning environment.

The VP of Hospital Operations will partner with the UMMC senior leadership team to lead, implement and sustain the M Health Fairview Operating System, using lean methodology and philosophy to shape optimal care model planning and implementation, patient experience, employee engagement, quality and safety, and cost management and efficiency initiatives. Together with the Chief Nurse Officer (CNO) and Vice President of Medical Affairs (VPMA), the VP of operations will develop a culture that drives quality and safety as its first priority and shares responsibility for compliance with regulatory bodies.

Additionally, this role works to ensure and develop appropriate community relationships to enhance UMMC engagement and contributions to the local community, including community connections that align with diversity, equity and inclusion strategies. This may include representing the organization in the community through various civic and social organizations as well as in national, state and local health care association boards, consumer groups and other related health care agencies, as necessary.

• Maximizes operational excellence, quality and safety through implementation of the M Health Fairview operating system, including the use of lean improvement tools and techniques to assess workflow opportunities and ensures process improvements
• Provides leadership and direction for the development of strategies to promote the recruitment, retention and recognition of staff
• Monitor and optimize variables impacting financial performance including managing encounter and with RVU volumes, staffing and other costs, and accounts receivable within the expectations of the Master Professional Services Agreement (MPSA)
• Develops and manages annual operating and capital budgets and supports the strategic plans of the service lines
• Continuously implements strategies to improve patient satisfaction
• In partnership with the CNO and VPMA, meets all regulatory requirements and works in collaboration with key stakeholders to ensure compliance with accrediting, regulatory, and inspecting agencies including The Joint Commission (TJC), MN Department of Health, etc. Coordinates with CNO, VPMA and system regulatory compliance for providing leadership for site surveys

Required

Education

• Masters Degree in Business or Healthcare

Experience

• 10 years of progressive healthcare leadership

Preferred

Experience

• 15+ years of experience in health care leadership which includes acute care leadership in an academic medical center
• Clinical expertise or knowledge
• Solid Organ Transplant program leadership
• Perioperative services leadership within a large complex medical center

License/Certification/Registration

• Medical Doctor (MD)
• Registered Nurse (RN)
• Other relevant health care certifications