The Program Manager, Clinical Registries establishes programs and processes that support key stakeholders for inpatient registries to address and optimize professional society contracts, provide for data transparency, and help facilitate clinical best practice sharing for improvements noted in the analysis of the data via specialty councils. Establishes goals to achieve system strategy of maximizing clinical data registries across CHRISTUS hospitals. The Program Manager will work with Director, Quality Outcomes and partner with Vice President, Quality and Safety in building and managing the program.
Project management –Develops a 3-year plan, based upon system's initial registry assessment, mapping out phases, timelines and tasks to complete recommendations. Establishes a path for long term clinical registry success for the system. Take action on the project plan and path.
Assessment and planning – creates tools and conducts on-going evaluations of impact, value and strength of clinical registries, analyzes and makes recommendations to system leadership. Takes action on approved or modified recommendations.
Contract review and negotiation – reviews current contracts and sponsoring professional associations associated with registries. Assesses feasibility and cost savings to consolidate and makes recommendations to system leadership. Takes action on approved or modified recommendations. Serves as gate-keeper of registry contacts in a system centralized process.
Organize and document – Develops and maintains documentation of registry type (e.g., service line or disease focus), main hospital contacts, executive sponsors at hospital, costs, clinical data flows, and customers (who uses info from the registry).
Analytics – Documents and assesses outcome measures for each clinical registry and how the measures can be leveraged at the hospital and system to advance the quality of care. Evaluates the outputs for the clinical data registries' measures (e.g., reports, file extracts) and make recommendations to best utilize the outputs to manage and report on in-common information across system hospitals. Makes recommendations on other clinical registry platforms that would improve data and report extraction for analyses. Correlates registry outputs with claims performance database software outputs for translating metrics across the system. Works with Health Outcomes & Analytics team to establish high impact clinical dashboard(s) from metrics per direction, approval and recommendation of system leadership.
Communication – Demonstrates excellent verbal and written communication skills. Maintains solid relationships with hospital service line leaders, department chairs, executives, registry support staff, both internal and external, to facilitate and maintain an effective registry program. Communicates with leadership using expertise with Email, Excel, Word and Power Point.
Bachelor's degree in business or health related field
Experience in project management in a healthcare setting. Must have ability to work collaboratively with diverse teams and interface effectively with hospital service line leaders, executives and vendors. Ability to learn and develop new skills.
Demonstrated organization ability with experience in documenting and assessing programs or processes
Proven success in creating strategies to improve upon current programs or processes
Experience in using Excel, Word and PowerPoint
Must have experience in a management or leadership role for at least two years
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.