Product Manager- Service Now Demand Management in Danville, PA for Geisinger

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Product Manager- Service Now Demand Management

Job SummaryResponsible for day-to-day demand management for the full Data Enterprise, including: monitoring and triaging Service Now intake requests, gathering business requirements as required, project planning, tracking, and testing, and building and maintaining analytics and reporting pertaining to demand management. Serves as Service Now technical expert.Job DutiesResponsible for reviewing all requests for analytics to route them to the appropriate teams, engaging with business owners as appropriate/needed and with an understanding of the current projects for their assigned stakeholder groups.Identifies demand trends and works with the teams to address areas of increased demandActs as project manager for large projects (as needed and capa

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