Patient Advocate - Quality Management - Full Time in Longview, TX for CHRISTUS Health

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Patient Advocate - Quality Management - Full Time

DescriptionSummary:Provides services to patients of all ages at a high competency level. The Patient Advocate has the responsibility and accountability to act as a liaison between the patient/family and the hospital staff. This position includes assisting with issues or concerns that arise affecting patient/family satisfaction. The Patient Advocate provides interventions to a designated customer base per the department's Scope of Service (infant to elderly adult) in a manner that demonstrates an understanding of the functional/developmental age of the individuals served. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Good Shepherd Hospital to include but not limited to demonstrating b

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