Patient Account Associate - Duke Integrative Medicine in Durham, NC for Duke University Health System

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Patient Account Associate - Duke Integrative Medicine

Job Band C1Monday - Friday onsite General DescriptionDuke Integrative Medicine is seeking a Patient Account Associate to become part of our Guest Services/Front Desk team. This role requires a high level of accuracy and performance, critical thinking, excellent communication, and exceptional customer service skills. Duties and ResponsibilitiesDevelop relationships with customers to gather and process information, resolve issues, ensure accurate reimbursement, and optimize customer satisfaction. Schedule appointments, process referrals, front-desk duties, register guests into programs, assist patients and guests as needed.Gather and process informa

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