Program Manager - Patient Experience in Tyler, TX for CHRISTUS Health

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Program Manager - Patient Experience

DescriptionSummary:In a High Reliability Organization, the Program Manager of Patient Experience is responsible for the implementation of initiatives to drive behavior change, process improvement, and environment changes based on patient experience data, to optimize care delivery, and achieve best-in-class patient satisfaction. The Program Manager will utilize data from patient engagement surveys, to implement process improvement in the hospital to meet national metric benchmarks for patient experience in the hospital. This role does not have direct reports.Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Manages the overall ho

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