JOB SUMMARY
The IS Operations Consultant is accountable for providing strategic consulting and planning services with Department- or System-wide influence and impact. This position will support IS project planning for Automation, Integration, and Epic Reporting/Analytics. Utilizes in-depth knowledge and expertise of technology, change management, program/project management, technical quality management, process improvement and other Information Services specific technical or administrative areas in order to develop and implement strategic business and/or technical solutions.

ESSENTIAL FUNCTIONS OF THE ROLE

• Applies detailed testing to assess current systems, practices, and procedures compared to industry best practice, and develops strategic recommendations to address areas of opportunity, resulting in technical or business solutions that are cost effective and meet business requirements.
• Provides outcome help to administration, business/clinical areas, department directors, and managers to help strategic and operational business or technology conclusions.
• Develops change management plans, and schedules in line with organizational strategic initiatives
• Facilitates strategic planning and design meetings to help identify business/technical strategies and corresponding system and solution needs required to help those identified strategies.
• Recommends technical and business processes changes that will allow greater efficiencies with significant benefit to the Organization.
• Participates in the development and implementation of standard processes and activities related to change, operational improvement, integrated and end-to-end testing.
• Ensures project quality assurance needs which could include: requirements gathering/assessment, environmental strategy, test plan/script development, and defect tracking.
• Recommends budget items necessary to help changes.

KEY SUCCESS FACTORS

• Knowledge of Change Management, Business Workflow, Process Improvement, Program/Project Management, Vendor Management and Outsourcing, Business Process Modeling, IT Transformation, Enterprise Architecture, Business and Technology Value Management, Performance Metrics, Profitability Analysis, Technical/Systems, Quality Management and Training
• Project management and change management skills.
• Critical thinking and data-based skills
• Ability to operate in an environment with minimal supervision
• Ability to interact with a variety of clients from different departments and at different levels including frequent interaction with System Executive Leadership

BENEFITS - Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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