Job Seekers, Welcome to NQF Quality Careers
Search Filters
Use this area to filter your search results. Each filter option allows for multiple selections.
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
Duke University Health System
Durham, North Carolina
NEW! NEW!
NEW! NEW!
Duke University Health System
Durham, North Carolina
NEW! NEW!
NEW! NEW!
Veterans Affairs, Veterans Health Administration
Martinsburg, West Virginia
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
Loading... Please wait.
Customer Service Self-Pay Supervisor
DescriptionAs the Hospital Customer Service Self-Pay Supervisor, you will be responsible for leading a team within a call center, focusing on Guarantor billing and collections, escalations, self-pay credits and refunds, and bad debt vendor management. You will:Oversee daily operations of the call center team, ensuring efficient handling of tasks related to billing, collections, and customer service.Monitor and manage designated work queues, including SP Aging and SP Credits, VCC Phone System KPIs, Payment Plan status, Patient Escalations, Staff Productivity, and Quality Review.Assist in managing outsourcing relationships with relevant vendors, agencies, and telecommunication provider
Loading. Please wait.