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Service Improvement Coor
JOB SUMMARY: Responsible for quality assurance, member complaints/appeals, oversight of member special programs.MINIMUM QUALIFICATIONS: Education/Specialized Training/Licensure: High school diploma or GEDWork Experience (Years and Area): 5 years related experience in managed care, healthcare, or insurance fieldManagement Experience (Years and Area): Equipment Operated: PCSPECIAL REQUIREMENTS: Communication Skills:Bilingual Skills Required? Yes Languages: Spanish required for member communicationsWriting /Composing Correspondence / Reports Other Skills:Analytical, Medical Terms P.C., MS Word, MS Excel 1 (helpful) A
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