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Duke University Health System Logo
Duke University Health System

Durham, North Carolina

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AdventHealth

Ocala, Florida

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Duke University Health System

Durham, North Carolina

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Baylor Scott & White Health

Plano, Texas

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Akron Children's

Akron, Ohio

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Duke University Health System

Durham, North Carolina

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Northwest Permanente, Kaiser Permanente Northwest

Portland, Oregon

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Geisinger

Danville, Pennsylvania

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Nicklaus Children’s Health System

Miami, Florida

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Geisinger

Danville, Pennsylvania

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Northeast Georgia Health System

Gainesville, Georgia

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St. Charles Health System

Bend, Oregon

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Fred Hutchinson Cancer Center

Seattle, Washington

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Duke University Health System

Cary, North Carolina

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Nicklaus Children’s Health System

Miami, Florida

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St. Charles Health System

Bend, Oregon

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UCLA

Los Angeles, California

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AdventHealth

Denver, Colorado

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University of Maryland Medical System

Linthicum Heights, Maryland

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Duke University Health System

Durham, North Carolina

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Geisinger

Wilkes-Barre, Pennsylvania

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CHRISTUS Health

Santa Fe, New Mexico

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St. Charles Health System

Remote, Oregon

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Retention Representative
Job SummaryThe Retention Representative is responsible for providing exceptional customer service and support to members enrolled in Medicaid STAR, STAR+PLUS, CHIP, CHIP-P, Health Insurance Marketplace, and D-SNP plans. Reporting directly to the Retention Manager, the Retention Representative will handle inbound and outbound calls, addressing member inquiries, resolving issues, and assisting with plan retention efforts. The representative will be a key player in ensuring member satisfaction and retention by delivering accurate information and maintaining a positive relationship with members.Job Specicification and Core CompetenceParticipate in outbound call campaig


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