JOB SUMMARY: Supervise and mentor the claims staff to achieve production, quality and turn around goals as set by Community Health Choice (CHC). Responsibilities include reviewing the Texas Medicaid Banner and Bulletin messages. Work closely with the claims departments to ensure that any additions or revisions identified in the banners and bulletins are communicated to the claims staff.Job Reponsibilities:30% Oversee and manage claims staff. Facilitate team meetings20% Mentor and train Team Leads. Train claim examiners where problem areas are identified through audit results.20% Medicaid Bulletin updates and communication 20% Work with Provider