Voice of Customer ? Strategic Lead in Dallas, TX for Baylor Scott & White Health

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Voice of Customer ? Strategic Lead

JOB SUMMARYAs the Voice of Customer Strategic Lead, you will be responsible for partnering with the Voice of Customer Program team to drive the strategic vision and execution of the BSWH VoC program. This role involves leading stakeholder management discussion and developing the organizational change management communication initiatives to enhance overall customer experience and ensure program alignment with business objectives. The Strategic Lead will partner with the Voice of Cus

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