Business Analyst III

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time, Hybrid (2 days in office)

Shift: 8:00am-4:30pm

Location: AdventHealth East Florida Division Corp Office

765 Image Way, Orange City FL 32763

The role you’ll contribute:

The Business Analyst (III) serves as a liaison between strategy, clinical and operational service lines supporting a variety of quality and performance measurement initiatives throughout the organization through participation in development and maintenance of reports, scorecards and dashboard tools. These initiatives include but are not limited to tracking key strategic metrics, including market share, network operations, quality outcomes, monitoring and improving consumer satisfaction efforts, and benchmarking internal performance against external peers. The Business Analyst (III) analyzes complex qualitative and quantitative clinical, financial and administrative data from multiple sources, and synthesizes results into meaningful reports and presentations on a regular basis. The Business Analyst (III) develops and maintains a robust, working knowledge of the business area that they support. The Business Analyst (III) is the subject matter expert of the key drivers and measures of success for this business area and demonstrates thorough understanding of the short-term and long-term direction of the service line. The Business Analyst (III) serves as a resource and role model for other business analysts and trains business analysts and end-users on core analytic and reporting systems. The Business Analyst (III) is expected to actively demonstrate outstanding customer service and maintain relationships that are equally respectful to all.

The value you’ll bring to the team:

• Conducts financial and/or operational analyses and interprets results to support business stakeholders in making strategic decisions.
• Works with clinical and operational staff to develop and maintain performance measurement processes (database development, benchmarking, KPI development, systems documentation, and reporting/dashboard deployment).
• Interacts regularly with leadership and quality personnel (including ancillary, safety, acute care, and integrated health services) to facilitate discussions of existing data products while assessing unmet analytic needs and potential enhancements.
• Analyzes and interprets data to identify areas for improvement and provide meaningful data-driven insights and recommendations to leadership.
• Develops key performance indicators (clinical outcomes, cost, length of stay, patient satisfaction, etc.) through gathering requirements, defining specifications and establishing goals or benchmarks.
• Manages complex datasets by identifying, aggregating, cleaning and validating data from multiple sources in preparation for reporting use.
• Uses analytical techniques to design, develop, and maintain reports, scorecards, and dashboards that provide insight to the organization.

The expertise and experiences you’ll need to succeed:

·         Minimum qualifications:

o    Bachelor's degree with five (5) or more years of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline, OR

o    Master's degree with three (3) or more years of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline

·         Knowledge and application of statistical analyses including financial variance and statistical significance.

·         Proficient with SQL and EPIC

·         Call Center Data Analytics Experience

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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