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Sonic Healthcare USA

Remote-New Jersey,

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Nicklaus Children’s Health System

Miami, Florida

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Yuma Regional Medical Center

Yuma, Arizona

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Nemours

Wilmington, Delaware

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ScionHealth

Harlingen, Texas

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Nemours

Jacksonville, Florida

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SSM Health

Madison, Wisconsin

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Nicklaus Children’s Health System

Miami, Florida

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CHRISTUS Health

Irving, Texas

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ChristianaCare Health System

Newark, Delaware

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Vanderbilt Health

Nashville, Tennessee

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Baylor Scott & White Health

Dallas, Texas

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Sonic Healthcare USA

East Providence, Rhode Island

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ChristianaCare Health System

Elkton, Maryland

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Vanderbilt Health

Nashville, Tennessee

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Foundation Health Partners

Fairbanks, Alaska

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ChristianaCare Health System

Wilmington, Delaware

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ChristianaCare Health System

Wilmington, Delaware

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North Kansas City Hospital

North Kansas City, Missouri

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Southwestern Medical Center

Lawton, Oklahoma

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Nicklaus Children’s Health System

Miami, Florida

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Fred Hutchinson Cancer Center

Seattle, Washington

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Bolivar Medical Center

Cleveland, Mississippi

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Service Operations Center Analyst
Primary role: andExperienceEducation/trainingEssen tial tasks/responsibilities:Required:Preferred:Preferred:Preferred:##Spe cial competencies/credentialsprocesses. and/orThe SOC Service Desk An alyst is responsible for the 24 x 7 coverage oftheDuke Health ServiceDes k. Receives and triages all incoming support calls, logs allrequests for service, system issuesand subsequent resolutions in the Service Desk da tabase. Serves asprimary contact for system-related end-user questionsand issues. Responds to service requestsfrom end users relating tosoftw are, hardware, application, and network issues, includingresetting user passwords. The SOCService Desk Analyst will provide IT technical and app lication supportto the Duke Healthcommunity. The SOC Service Desk Analys t


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