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ScionHealth

Little Rock, Arkansas

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CHRISTUS Health

Lake Charles, Louisiana

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St. Francis-Emory Healthcare

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Vanderbilt Health

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WMCHealth

Valhalla, New York

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Vanderbilt Health

Nashville, Tennessee

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Memorial Sloan Kettering Cancer Center

New York, New York

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Harris Health System

Houston, Texas

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Nashville, Tennessee

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CHRISTUS Health

Irving, Texas

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Vanderbilt Health

Nashville, Tennessee

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Tyler, Texas

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CommonSpirit Health Mountain Region

Frisco, Colorado

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Vanderbilt Health

Nashville, Tennessee

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Customer Service Advocate I
JOB SUMMARY: Responsible for accomplishing their primary goal of providing support and rendering Excellent Customer Service by addressing all Health Plan Member?s calls related to inquiries, questions and concerns in all areas including enrollment, benefit interpretation and eligibility for medical care. Serving assistance to one/maximum two Lines of Business. Maintains confidentiality per HIPAA guidelines..JOB SPECIFICATIONS AND CORE COMPETENCIESEssential Functions40% Call Handling: Answer and document Member?s calls related to inquiries, questions and concerns in all areas including eligibility and status of claims and authorizations. Specifically,


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