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Treasure Coast Hospice

Fort Pierce, Florida

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Harris Health System

Houston, Texas

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Baylor Scott & White Health

Dallas, Texas

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University of Maryland Medical System

Linthicum Heights, Maryland

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AdventHealth

Davenport, Florida

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Baylor Scott & White Health

Killeen, Texas

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Baylor Scott & White Health

Remote,

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ChristianaCare Health System

Newark, Delaware

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Renton, Washington

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Madison, Wisconsin

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New Philadelphia, Ohio

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Birmingham, Alabama, Alabama

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Foundation Health Partners

Fairbanks, Alaska

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Northeast Georgia Health System

Gainesville, Georgia

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Duke University Health System

Durham, North Carolina

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Memorial Sloan Kettering Cancer Center

New York, New York

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Vanderbilt Health

Nashville, Tennessee

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Baltimore, Maryland

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Duke University Health System

Durham, North Carolina

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Northeast Georgia Health System

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CommonSpirit Health Mountain Region

Centennial, Colorado

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Customer Service Advocate I
JOB SUMMARY: Responsible for accomplishing their primary goal of providing support and rendering Excellent Customer Service by addressing all Health Plan Member?s calls related to inquiries, questions and concerns in all areas including enrollment, benefit interpretation and eligibility for medical care. Serving assistance to one/maximum two Lines of Business. Maintains confidentiality per HIPAA guidelines..JOB SPECIFICATIONS AND CORE COMPETENCIESEssential Functions40% Call Handling: Answer and document Member?s calls related to inquiries, questions and concerns in all areas including eligibility and status of claims and authorizations. Specifically, have the knowled


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