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Clerk V - HIM Clerical - Tues. - Fri. 5:00a - 1:30p
PRIMARY FUNCTION:Responsible for timely response to requests for the release of health information, and answering phone calls, while protecting patient confidentiality.PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers high volume of calls received in the ROI call center and responds to customers inquires in a polite and courteous manner.Screens and separates request based on priority versus non-priority requests for the release of protected health information.Reviews all requests for the release of protected health information for appropriate authorization and disclosures. Adheres to state and federal privacy and security standards and regulations (DE Code Title 16, HIPAA
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