Job Functions, Duties, Responsibilities and Position Qualifications:

Position Summary:

The Server Engineer is responsible for the design, implementation, maintenance, and support for large scale enterprise Microsoft and/or Apple devices including servers, computers, and mobile devices. The Server Engineer is expected to have a strong foundation of Windows Server 2019/2016/2012 operating systems. Knowledge to support MacOS/iOS is beneficial. Proficiency with VM infrastructure, Active Directory, DNS, Mobile Device Management, and/or Windows 10 should also be demonstrated. The Server Engineer must have strong technical, analytical and problem-solving abilities for management and administration of corporate environments. Day-to-day responsibilities include system administration and monitoring of systems, security, performance, backup/restore and configuration changes. The Server Engineer will troubleshoot incidents, determine root causes, and find/implement solutions for problems. They will assist with the implementation of new or additional technology to improve infrastructure service locally and remotely.

Essential Functions:

• Installs, configures and maintains Windows Server 2022/2019/2016/2012, Windows 10, Mac and iOS devices used in the SHUSA infrastructure.
• Performs daily support of the Windows Server and occasionally Apple environment.
• Uses common Windows system administration and AD tools to Support and troubleshoot Windows server applications and Mac applications/platforms developed in-house and externally.
• Thoroughly understands business needs and ensure comprehensive testing scenarios are documented.
• Serves as the lead technical resource on complex systems projects.
• Guides and trains less-experienced colleagues.
• Models excellence in documentation of systems and solutions.
• Tests and implements projects in accordance with written business and functional design documents and following established standards.
• Delivers assignments within specified time frames, adhering to all established methodologies, standards and guidelines individually or as a member of a project team.
• Reports, monitors and verifies system defects, as necessary. Ensures that defects in the products have been corrected and document results of testing.
• Provides ownership and accountability for assigned testing, keeping supervisor aware of progress and risk.
• Responds to after hour pages and participates in rotational on-call schedule.
• Participates in process improvement projects.
• Acts as second-in-command to Windows Server Manager in their absence.

Skills:

• Confidence and experience in using the typical Windows and/or Mac software and management tools
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Possesses strong analytical and problem solving skills, including application and network-level troubleshooting ability.
• Ability to work independently or in teams and manage multiple assignments simultaneously
• Ability to develop business relationships and communicate effectively with the developers, peers and supervisors.
• Strong understanding of various protocols and services including NFS, DHCP, DNS, IP, TCP, UDP, TFTP, NTP.
• Experience with group policy objects on domain servers.
• Ability to use data and logic to quickly find solutions to difficult challenges.
• Adheres to schedules and agendas and respects others' time.
• Adjusts effectively to new work demands, processes, structures and cultures.
• Excellent written, oral, interpersonal, and presentational skills.
• Knowledge of Healthcare Information Technology

Education, Licensure, Certification / Job Qualifications:

• Bachelor (4-year) degree with a technical major such as engineering or computer science, or demonstrated work experience.
• Microsoft MCSE Certification or VMware VCP would be a plus.
• Apple certifications would be a plus.

Physical Requirements:

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other computer components.
• Occasional lifting and transporting of moderately heavy objects, such as computers and peripherals up to 30lbs.
• Light to moderate physical effort (lift/carry up to 50 lbs.)
• Occasional reaching, stooping, bending, kneeling and crouching.
• Occasional carrying, pushing, and pulling of objects.
• Frequent, prolonged standing/sitting/walking.
• Extensive computer work.
• Frequent use of telephone.
• Occasional travel required to interact with Division personnel and/or attend meetings or educational training.

Environmental Conditions:

Work involves intermittent to occasional exposure to unpleasant working conditions or undesirable elements; may involve some contact with potentially hazardous or harmful elements in providing administrative or support services.

Scheduled Weekly Hours:

Work Shift:

Job Category:

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.