About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE
Position Information: The Supervisor, Registration provides direct supervision of employees and oversees the daily operations in Cary Hospital Emergency Department Registration. Ensures accurate and timely documentation in hospital database for communication with Case Management, Health Information Management and Patient Financial Services. Provides information and documentation for physician billing when the electronic medical record system is down, oversees medical record reconciliation at completion of Emergency Department visit and maintains Emergency Department Registration work log. Maintains adequate staffing to meet patient volume. Models excellence in customer service while ensuring the timely and accurate registration and chart reconciliation. Demonstrates legal and ethical obligation to obtain necessary information to generate accurate and thorough bills for services rendered. Reports any possible abuse of compliance issues to management, the hospital compliance office, or the confidential compliance help line. Demonstrates knowledge of registration, patient access, and financial theoretical concepts and application. Assists the director in the supervision, coordination, and management of outpatient registration in the Emergency Department. Assists with the education programs, orientation and evaluation of new employees.
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.