All the benefits and perks you need for you and your family:
· Benefits from Day One
· Career Development
· Whole Person Wellbeing Resources
· Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Job Location: OnSite- Altamonte Springs, FL
The role you’ll contribute:
The Instructional Designer Consumer Experience (CX) Delivery is responsible for design, development and delivery methods for learning tools and educational content in support of consumer initiative activations with markets. This encompasses new major initiative training being deployed by consumer experience delivery, as well as the maintenance and evolution of learning modules and methods focused on experience of care standard practices in specific patient settings. This role integrates a deep understanding of the following into education design: audience, learning styles, nature of education being delivered, location, and participant readiness within the learning process. The designer leverages expertise in state-of-the-art methods for delivering training, developing content appropriate for team members, leadership or consumers, depending on a given project focus. Working closely with consumer experience delivery leadership, the designer ensures that learning development content is in sync with all guidelines established for experience delivery education, and any guidelines developed at an AdventHealth level via dynamic learning community governance. This role collaborates closely with learning design and training teams in other areas, including Human Resources and Physician Enterprise.
The value you’ll bring to the team:
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
·Assesses and recommends training approach for all experience initiatives solutioned and delivered by Consumer Experience.
·Assists in the development of educational goals for a given project, working closely with consumer experience delivery leadership.
·Partners with subject matter experts to design and develop training solutions that meet the needs and goals of markets for successful deployment of consumer experience initiatives and experience of care standard work.
·Creates personally engaging learning experiences that integrate instructor-led, experiential, simulation and digital learning.
·Drives an outcome-based approach to learning activities; seeks methods to measure and communicate training success based on desired outcomes and performance improvement.
·Provides timely and accurate reports to management of training and development progress and completion
·Takes assignments successfully from concept to implementation
·Ensures that all training product meets established guidelines for consumer experience delivery deployment learning, and AdventHealth level dynamic learning community governance requirements as they evolve. Partners and collaborates closely with learning experts in Human Resources and training teams in other areas, such as Physician Enterprise.
·Participates and/or leads train the trainer or direct training efforts in our markets, as needed.
·Working closely with the activation team, contributes content and design expertise to the market facing consumer experience delivery SharePoint site.
The expertise and experiences you’ll need to succeed:
KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:
·Thorough knowledge of multiple instructional design methods and processes
·Strong analytical and problem-solving skills
·Strong ability to implement outcomes-based learning techniques
·Strong knowledge of adult learning principles, and creative curriculum design
·Advanced instructional software development skills in tools such as Articulate Storyline and Articulate Rise
·Advanced skillsets with Microsoft Office and Adobe Creative software suite tools
·Excellent communication and collaboration skills
KNOWLEDGE AND EXPERIENCE PREFERRED:
·Advanced skillset with SharePoint platform site development
EDUCATION AND EXPERIENCE REQUIRED:
·Minimum of 5 years of related experience in learning and instructional design/development
·Bachelor's degree in related field of study
·Experience using LMS platforms
EDUCATION AND EXPERIENCE PREFERRED:
·Master's degree in related field of study
·Experience in instructional applications of learning content gamification
·LMS experience in Saba LMS environments
LICENSURE, CERTIFICATION OR REGISTRATION:
·Design software specific certification or formal training certificate
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.