General Summary Under general supervision, manage specific aspects of one or more medium to large projects or programs for clinical or business applications in the healthcare environment. This includes organizing and managing teams, developing project plans and schedules, managing issues, risks, costs, managing to schedule and scope and communicating at all levels of the organization.
Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Deploys and organizes resources, develops timetables and targets and checks progress. Creates a clear, logical and realistic plan of activities, for medium to large size projects.
Manage medium to large projects using best-practice project management approaches to deliver against approved estimates for quality on-time and on-budget projects.
Communicates the project business value and seeks to ensure supported metrics for medium to large projects.
Supports and executes improvements in existing quality assurance tools and processes.
Develops and analyze project interdependencies to effectively structure schedules and resources and understand potential impacts.
Anticipates and identify issues, monitor the project and measure risk factors. Implement continuous quality control of process and deliverables.
Translates business requirements into practical IT solutions, which can be implemented.
Build effective networks of internal and external subject matter expert contacts including directors.
Meet with key players to test ideas, identify issues and gain commitment on recommendations.
Use commonalities/differences within the team members' goals, values and problem-solving styles to generate multiple alternatives in leading group to achieve a result.
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work!
Education and Experience
Bachelor's degree or equivalent experience in business administration or related field from which comparable knowledge and abilities have been acquired.
Five years program and/or project management experience is required.
Specialized certification preferred e.g., Change Management, Process Improvement, Project Management.
CompTIA A+ (Plus) or higher-level certification, required.
ITIL Foundations certification, or similar preferred.
HDI Desktop Support Manager (HDI-DSM), preferred.
Knowledge, Skills and Abilities
Strong knowledge of Active Directory and Group Policy.
Strong knowledge of Windows 10 and 11
Strong knowledge of PC's, printer hardware and software configurations.
Strong knowledge of repair, troubleshooting techniques and test equipment.
5 - 8 years' experience with Desktop Support or End User Computing (EUC), 10+ years preferred.
3+ years managing Desktop or EUC related projects such as PC refresh projects.
Experience managing or leading 10+ PC technicians.
All your information will be kept confidential according to EEO guidelines.
The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has evolved into a multi-hospital system with academic, community and specialty service missions reaching every part of the state and beyond. UMMS is a national and regional referral center for trauma, cancer care, neurocare, cardiac care, women's and children's health and physical rehabilitation. It also has one of the world's largest kidney transplant programs, as well as scores of other programs that improve the physical and mental health of thousands of people daily. The hospitals and health systems that comprise UMMS are: University of Maryland Medical Center, University of Maryland Medical Center Midtown Campus, UM Rehabilitation and Orthopaedic Institute, UM Baltimore Washington Medical Center, UM Capital Region Health, UM Charles Regional Medical Center, UM St. Joseph Medical Center, UM Upper Chesapeake Health, UM Shore Regional Health, Mt. Washington Pediatric Hospital and UM Community Medical Group.