Education and Experience

• Bachelor's Degree in Computer Science or a related discipline or equivalent experience is required. Masters in related field preferred. Additional certifications may be required.
• Seven years progressively responsible experience in information systems, including five years programming or systems analysis, or equivalent related experience is required. Previous experience in leading a project and/or team preferred.
• Certification in Service Management, Project Management, or Business Analysis desired.

Knowledge, Skills and Abilities

• Demonstrated ability to develop technical specifications, assess multiple platforms and levels of complexity, including back-up and recovery controls for all aspects of applications, and familiarity with problem analysis and hardware/software configurations is required.
• High level of proficiency in ability to problem-solve, to include assessing user needs and determining appropriate systems applications or requirements. Serves as a resource to others in the resolution of complex problems and issues.
• Knowledge of user relations, data gathering techniques, and management information systems.
• Ability to supervise multiple project teams of programmers and programmer analysts, specifically, to plan/coordinate daily activities, delegate responsibilities and tasks and review work.
• Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations.
• Possesses strong customer service skills and the ability to work with all levels within the organization.
• Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies. Supervise, teach and monitor compliance.
• Excellent organization skills; demonstrates confidence and creativity.