Practice Administrator, Pediatric Associates, MAP II
ChristianaCare Health System
Location: Newark, Delaware
Internal Number: JR69405
ChristianaCare is looking to hire a full-time Practice Administrator for our Pediatric Associates.
This experienced, dynamic people leader will provide operational oversight to support 3 outpatient practices (Newark, Middletown, and Dover locations), our pediatric hospitalists group, our neonatology group, and our Pediatric Care Center.
The Practice Administrator provides professional supervision and management of their assigned clinics and programs to ensure a high level of operational effectiveness, service, and performance that meet and exceed the expectations of our patients, providers, caregivers, and leaders. This leader will be directly responsible for achieving all established budget and KPI targets, developing and maintaining effective, professional relationships with their assigned providers and staff. The leader will maintain effective operations, processes, and workflows of their assigned clinics.
Provides professional and effective practice management of all assigned clinics.
In partnership with their Corporate Director, responsible for developing the annual budget for all assigned clinics.
Responsible for developing and implementing plans that yield high levels of provider, caregiver, and patient satisfaction. Responsible for regularly communicating plans as well as the actions being taken when targets and goals are not being met.
In association with the Corporate Director, ensures clear performance targets are in place and communicated to all non-provider caregivers and providers with respect to volume, quality, and service. Implements plans for improvement when not meeting expected targets. Involves and communicates with Clinical Leaders around these activities to ensure strong alignment between clinical and operational leadership.
Responsible for tracking and communicating wRVU and volume productivity for all assigned providers. Ensures productivity reports are distributed and meets regularly with providers to share progress, celebrate success, address concerns, and develop plans for improvement, when necessary. Involves and communicates with Clinical Leader around these activities to ensure strong alignment between clinical and operational leadership.
Bachelor's degree required and preferred in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management.
Minimum of 3 years of healthcare experience on a leadership level required.
Minimum 6 years of direct practice medical practice leadership experience in lieu of degree may be considered.
President/CEO Dr. Janice Nevin named among 50 Most Influential Clinical Executives in 2022 by Modern Healthcare
ChristianaCare is the largest healthcare system in Delaware centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
Achieved Healthgrades America's 50 Best Hospitals Award (2023) and rated by Forbes as the 2nd best health system for diversity and inclusion (2022)
The region is rich with diverse cultures and offers some of the nation's best public and private schools, colleges, and universities.
ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek, and other national quality ratings.
Are you interested in working at one of the top 100 hospitals in the nation? Consider joining ChristianaCare, the largest healthcare system in Delaware.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.