THE ORGANIZATION Michigan Medicine is an internationally recognized academic health system with leading medical care, research, and educational activities. As part of the University of Michigan, the health system was one of the first in this country to open a university teaching hospital. It has been the site of many ground breaking medical and technological advancements since the Medical School first opened in 1850.
An international leader in advanced patient care, innovative research, and the training of physicians and biomedical scientists, Michigan Medicine is known for world-class medicine. In addition to the University of Michigan Medical School and the 2,400 physicians of the U-M Medical Group, Michigan Medicine includes University Hospital, C.S. Mott Children's Hospital, and Von Voigtlander Women's Hospital. It also encompasses U-M Health-West (formerly Metro Health) in Grand Rapids; U-M Health-Sparrow, a five-hospital system in Lansing, and their employed and affiliated physicians and providers; hundreds of outpatient clinics and approximately 70 health centers in southeast and west Michigan, as well as some of the nation’s top biomedical research and education programs.
Today, Michigan Medicine continues to deliver the Michigan Difference through cutting-edge research and premier patient care. According to U.S. News & World Report, Michigan Medicine is among the best in the nation in a broad range of adult and pediatric specialties. The Leapfrog Group, a non profit watchdog organization for healthcare consumers, has named Michigan Medicine among the safest hospitals in the United States based on a wide range of criteria, including risk of infections; problems with surgery; practices to prevent errors; safety problems; and doctors, nurses, and hospital staff.
Michigan Medicine is one of the largest hospitals in Michigan and a premier academic medical center made up of:
University of Michigan Health (U-M Health) and its University of Michigan Medical Group practice, including U-M Health-West in Grand Rapids and U-M Health-Sparrow in Lansing.
University of Michigan Medical School
One of the nation’s largest biomedical research communities
Michigan Health Corp. — the legal entity that holds U-M Health’s interests in various partnerships, affiliations, joint ventures, and other business activities, including a minority interest in MyMichigan Health in central Michigan.
PURPOSE OF THE POSITION The Chief Human Resources Officer (CHRO) will provide leadership in all areas of human resources for Michigan Medicine. This person will be responsible for developing and implementing the human resources strategy for driving organizational change and for managing the delivery of HR services to all employees. This individual will be a key member of the executive team and will work collaboratively with the other team members regarding strategic and operational HR issues.
As Michigan Medicine’s HR leader, the CHRO will assess the organization’s culture, leadership, HR practices and systems, and then recommend and implement changes that will enhance the organization’s ability to attract, retain, and develop exceptional talent. This person will lead Michigan Medicine in all areas of human resources, including recruitment and retention, organization planning, management development, compensation, employee relations, succession planning, training, and legal compliance. The CHRO will also work collaboratively with the University of Michigan Associate Vice President of HR and other key leaders at the University of Michigan to represent Michigan Medicine staff and faculty in crafting and administering university-wide personnel policy and services, including benefits and labor negotiations.
The CHRO reports to the Executive Vice President for Medical Affairs/Dean of the Medical School/CEO of Michigan Medicine and will work very closely with the Chief Administrative Officer and the three executive vice deans for the academic medical center.
The CHRO has responsibility for over 120 total staff.
EXPERIENCE AND PROFESSIONAL QUALIFICATIONS
A bachelor’s degree or equivalent experience and an advanced degree (e.g., M.B.A.) are required.
A minimum of 15 years of successful, progressive experience leading a human resources function within a large complex organization. Individuals with experience in an academic medical center, major teaching hospital, multi-hospital system, health insurance company, or related organizations will be strongly considered.
Knowledge of current patient affairs and HR management trends and issues. Understanding of patient and community needs, as well as scope and level of care required by patients served. Full understanding of, and ability to effectively respond to, elements that drive competitive advantage under dynamic conditions, such as healthcare industry changes, competitor actions, legal/regulatory changes, and technological trends.
Experience driving HR strategies in an environment with faculty, staff, learners, and labor organizations (or similar third-party stakeholder groups) with excellent negotiation and persuasion skills in order to successfully put forth Michigan Medicine positions and issues in the broader university-wide context.
Facilitate discussions to enable people to collaborate with each other independently; promote collaboration across multiple parties to creatively implement solutions across diverse micro environments.
The ability to develop key partnerships and influence people at all levels of an organization. Identify and meet with key players and stakeholders to help them shape a consensus collectively and engage in a dialogue to reach a final conclusion together, compromising as necessary for results. Develop explicit understanding of which relationships are most important to the organization and its stakeholders and build a network prioritizing these relationships.
Possess a strategic business mindset as evidenced by participation in both the establishment and implementation of the enterprise strategy, align enterprise strategy with overall HR strategy. The CHRO appropriately balances the ability to be strategic and execute tactical functional execution.
Lead change by communicating in clear terms the link between required changes and Michigan’s business strategy, providing a straightforward, honest account of the potential consequences of an action or decision. Respond to, or address, concerns of individuals and stakeholder groups regarding a specific change. Encourage people to facilitate change. Exhibit courage to challenge the status quo, provide guidance and push back appropriately on leadership at all levels.
Demonstrated success in leading the design and implementation of sophisticated human resources systems, teams, and programs in a complex environment where functional roles operate in a matrix.
Demonstrated leadership in the implementation and application of major related information technology and decision support solutions.
Practical and business relevant knowledge of the full range of OD and HR products, HR services, delivery models, and metrics to accelerate performance.
Demonstrated success in working within complex organizations in a manner that has provided the opportunity to deal with a variety of operating and organizational models.
Strong work force planning skills particularly around program development, recruiting, cultural sensitivity, and succession planning.