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Northwell Health

Tarrytown, New York

University of Michigan Medical School

Ann Arbor, Michigan

Winship Cancer Institute

Atlanta, Georgia

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AdventHealth

Winter Park, Florida

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Charleston, South Carolina, South Carolina

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Catholic Health

New York

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The Brooklyn Hospital Center

Brooklyn, New York

Spokane Emergency Care Physicians

Spokane, Washington

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Vail Health

Vail, Colorado

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Adler University

Chicago, Illinois

Old Dominion University

Norfolk, Virginia

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Little Rock, Arkansas, Arkansas

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Birmingham, Alabama, Alabama

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Veterans Affairs, Veterans Health Administration

Pittsburgh, Pennsylvania, Pennsylvania

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Thomas Jefferson University | Jefferson Health

Philadelphia, Pennsylvania

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The Brooklyn Hospital Center

Brooklyn, New York

Ann & Robert H. Lurie Children's Hospital of Chicago

Chicago, Illinois

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AdventHealth

Tampa, Florida

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Penn State Health - Physician Recruitment

Hershey, Pennsylvania

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Thomas Jefferson University | Jefferson Health

Philadelphia, Pennsylvania

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CHRISTUS Health

Longview, Texas

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Contact Center Supervisor
The Contact Center Supervisor for Quality will be responsible for the day-to-day performance of a team of Call Quality Assurance Analyst in meeting/exceeding requirements through continuous improvement. The Service Quality Supervisor will be responsible for coordinating the timely completion of Member Services call quality audits, reporting findings at the agent, team, and departmental level for all lines of business. The Service Quality Supervisor will partner with training to identify training needs and lead monthly calibration sessions. The Service Quality Supervisor will assist in the development of a strategy to execute areas of deficiency and turnaround times for correction. The Service Quality Supervisor wi


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