General Description

Perform a variety of tasks associated with the installation and maintenance of diagnostic, therapeutic and life support clinical equipment.

Duties and Responsibilities

• Perform a variety of routine tasks associated with the installation, preventative maintenance, and repair of a diverse range of clinical diagnostic and therapeutic equipment. 
• Perform electrical safety tests on clinical equipment using specialized test equipment.
• Assist in the support of Clinical Engineering's systematic preventive maintenance program.
• Perform incoming inspections and complete documentation on clinical equipment. Deactivate obsolete equipment and use surplus and salvage protocols for removal.
• Receive and complete special clinical requests as assigned by supervisor.
• Notify user departments regarding status of repair requests that have not been completed. Effectively communicates with clinical departments to obtain loaner or replacement equipment as required.
• Troubleshoot and repair clinical equipment as assigned.
• Order, receive parts as needed per department policy. Document shipping and returns.
• Report all patient safety issues to manager and assist with correction of issue as assigned.
• Meet individual and team departmental performance standards on a consistent basis.
• Maintain a professional appearance and demeanor.
• Maintain a clean and safe work place.
• Maintain good working relationships with fellow workers, nursing and medical staff, and the general public.
• Maintain accurate and timely documentation in accordance with Department policy.
• May require travel to other Health System facilities as required to perform departmental functions.
• Complete all required Health System training modules within the time allowed by policy.
• Follow all Duke University Health System and departmental policies and procedures.
• Examples of devices assigned for maintenance are: Sequential compression devices, Portable suction units, Suction regulators, Hepa units, Papr units, Kangaroo pumps, Heater cooler units, Infusion devices
• Capable of being assigned duties involving the corrective and preventative maintenance to life support equipment.
• Consistently perform independently both routine and complex tasks associated with the installation, maintenance, and repair of a diverse range of clinical equipment and integrated systems.
• Serve as a resource to Duke University Health System employees in the proper operation and maintenance of clinical equipment.
• Assist in identifying and recommending replacement of equipment that is obsolete, has extensive repair history, or has identified safety issues.
• Must be proficient in prioritizing work assignments effectively in order to meet Departmental goals and standards.
• May be required to be on-call and respond per department policy.
• Provide guidance and mentoring to Level I technicians.
• With limited supervision, coordinate and manage routine projects from start to completion, performing any necessary communication, and follow-up with the equipment owner.
• Assist with conducting evaluations of equipment as required.
• When assigned, participate in the Device Incident Investigation process and provide follow up to management per Department policy.
• Examples of devices assigned for maintenance are: Defibrillators, Incubators, Transport incubators, Patient monitors systems, EEG devices, Pacemakers, EMG devices, ventilators
• Perform other related duties incidental to the work described herein.

Required Minimum Qualifications

Education

• Associate's Degree in Electronics or Biomedical Equipment Technology or Military specific medical equipment repair certification is required.
• Two years of military training in electronics or vocational training in electronics may substitute for the degree requirement.

Experience

A minimum of two years of experience as a Biomedical Equipment Technician is required.

Degrees, Licensure, and/or Certification

• A valid North Carolina Drivers' license with a good driving record.
• Qualify as a candidate for certification as a CBET or CLES by AAMI (Association for the Advancement of Medical Instrumentation)

Knowledge, Skills, and Abilities

• Maintenance skills in electronics, mechanical or electromechanical device repair.
• Knowledge of electronics troubleshooting.
• Knowledge of safety precautions applicable to the operation and maintenance of clinical equipment.
• Ability to comprehend and follow both written and oral instructions.
• Ability to work in a team environment.
• Ability to establish and maintain effective working relationships with co-workers, clinical and medical staff, and the general public.
• Ability to demonstrate competency in the use and operation of all required test equipment used for the maintenance of therapeutic and diagnostic equipment.
• An elementary knowledge of e-mail and work order processes.
• Ability to work nights, weekends, and holidays if necessary.
• Ability to function in a sterile environment if necessary.
• Ability to keep neat and accurate records.
• Ability to work with limited supervision.
• Capable of mentoring Level I technicians.
• Ability to independently troubleshoot equipment, both technically and clinically.
• Significant working knowledge of physiology, anatomy, and medical terminology, with an emphasis on clinical application and troubleshooting.
• Significant knowledge and experience with Departmental software (e-mail, database management, spreadsheet, and word processor) applications to provide necessary information to clinical staff.
• Must be able to carry the call for team or workgroup, respond according to policy, and make decisions regarding emergency equipment repair.