JOB SUMMARY

The Performance Improvement Engineer will guide and implement efforts to ensure that performance improvement (PI) programs are developed and managed using a data driven focus which sets priorities for improvements aligned to ongoing strategic imperatives.

MAJOR JOB RESPONSIBILITIES

• Participates and/or leads teams, work groups, projects, and activities designed to improve operational performance and processes
• Researches opportunities for performance improvement, establishes plans, and coordinates teams in achieving performance improvement for the assigned area of responsibility
• Manages multiple projects and can work at various levels of the organization
• Can manage large-scale projects through the entire project life cycle
• Has breadth of knowledge to acquire data, convert to information, and draw action plans and coach departments to their targets
• Assists in evaluation of operational needs; validates workflows, build, and configuration based on application requirements/ standards and serves as liaison between end users, third parties, and application staff. Analysis of application content and negotiation of any user requested modifications
• Analyze problems in terms of workflows/policies/procedures, Epic functionality, end-user knowledge, and training requirements
• Gather project requirements
• Construct SQL Queries
• Present data in Executive Dashboards & Operational Reports

QUALIFICATIONS

• Highly Organized
• Excellent written and verbal communications, presentation skills, and customer relationship skills
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Knowledge of Clinician and Business environments is highly desirable
• MS Office proficient
• Associates degree or equivalent work experience
• Healthcare or Regulatory Reporting
• Microsoft SQL Server
• Tableau, SQL Server Reporting Services, or other data visualization tools
• Certified in one or more Epic Modules required

Work type

Full time