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Nashville, TennesseeNEW! NEW!Loading... Please wait.Expand Show Other JobsJob Saved Save JobChief Communication and Member Experience OfficerColorado AccessApplicationDetails
Location: Aurora, Colorado
Type: Full Time
Sector:Advocacy / Non-ProfitCommunity Health Center/Community Clinic
Salary Details:There is a 10% bonus potential each year, based on financial stability and achievement of company goals.
Required Education:4 Year Degree
Internal Number: 7663
We are pleased to assist our client, Colorado Access in finding their next Chief Communication and Member Experience Officer. Colorado Access the largest and most experienced public sector health plan in the state, working to build better individual health by partnering with communities to create quality, affordable care for all Coloradans. As a nonprofit organization, their broad and deep view of regional and local systems allows them to focus on members’ unique needs by serving as a multiplier to integrate care to serve members better.
Under the guidance of the President and CEO, the Chief Communication and Member Experience Officer is responsible for the executive leadership of Marketing, Communications and Member Experience departments, which inform and support brand development and management. They will lead the development and execution brand along with marketing strategy and both internal and external communications for the company to support the organization’s strategic goals. The Chief Communication and Member Experience Officer will lead a staff of 13 through 3 direct reports: Director of Member Affairs; Director of Member Experience; and Director of Marketing and Communications.
To learn more about the Responsibilities and Preferred Qualifications please view the link below:
To apply please send your resume to Tamara at firstname.lastname@example.org.
Bachelor’s degree, Master’s preferred in a health discipline or
business/marketing related field required. A combination of education and
experience may be substituted.
Minimum of ten years strategic planning, communications, marketing
experience with 3?5 years Director level experience in Health Care or Health Plan
related field. Direct management and team development experience required. A
minimum of five years’ experience in planning, writing, editing, and production of
website and digital engagement, newsletters, press releases, annual reports,
company dashboards, marketing literature, and other print publications and
Knowledge, Skills, and Abilities: Demonstrated expertise in developing and
executing corporate strategic initiatives and marketing plans required. Demonstrated
expertise of leading and managing corporate internal and external communications
required. Significant knowledge of public sector healthcare and digital engagement
is desired. Significant knowledge of the local systems of care, community
organizations, governmental agencies and the leadership of these organizations is
desirable. Customer Experience Design and User Interface knowledge is highly
desired. Preferred candidates will also have working knowledge of managed care
products, Affordable Care Act, or Healthcare Exchange products.
Must be able to bring alignment across functional areas and effectively lead teams.
Multicultural branding experience and/or Bilingual English and Spanish highly
desired. Cultural competency with groups that are significantly represented in the
membership and community will be important for this position. Strategic business
planning, change management, people management and project management skills
Must be a strategic thinker and be able to translate corporate strategy to daily
operations. Demonstrates support for the company’s mission, vision and values.
Position requires excellent written and verbal communication skills to effectively
represent Colorado Access to both internal and external audiences.
Strong interpersonal and relationship building skills; ability to develop strategic
partnerships both internally and externally. Strong leadership skills required
including team development, mentoring and coaching, and personnel management.
May be required to manage multiple priorities and projects with tight deadlines.
Licenses/Certifications: A valid driver's license and proof of current auto insurance
will be required for any position requiring driving.About Colorado AccessEFL Associates is a retained executive search firm that provides talent management solutions for clients who need to select the best talent possible to lead their organizations' key roles. Our firm is unique because our partners consult clients on their organization before searching for their next executive.https://careers.qualityforum.org/jobs/18546258/chief-communication-and-member-experience-officerLoading. Please wait.
1099 14th Street NW
Washington DC 20005