Organization:

VICTR

Job Summary:

JOB SUMMARY
In your pivotal role of Sr Communications Specialist, you will strategize, plan, develop, and disseminate internal and external scientific communication materials independently and under the guidance of project or product personnel.

About the Department:
The Vanderbilt Institute for Clinical & Translational Research (VICTR) is Vanderbilt's virtual home for clinical and translational research. Supported by Vanderbilt University Medical Center's Office of Research and the NIH-sponsored Clinical and Translational Service Award (CTSA), the mission of the institute is to transform the way ideas and research discoveries make their way from origin to patient care. VICTR functions to help researchers and clinicians do their jobs better by providing tools and support to improve the quality of research, publications, grant writing, and training for future doctors and researchers. For more information, please visit https://victr.vumc.org/.

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KEY RESPONSIBILITIES

• Coordinate the development, implementation, and maintenance of online content, scientific presentations, and communications assets targeting internal or external audiences

• Develop and manage communications strategies for departments, products, and projects in conjunction with stakeholders and leadership

• Track and measure outcomes of communication strategies and campaigns

• Serve as a project manager for strategic communications pertaining to a variety of projects, initiatives, events, and campaigns

• Ensure consistent messaging, branding, and communication standards are applied to teams and projects throughout the organization

• Serve as liaison for communications needs involving external partners or vendors

• The responsibilities listed here are a general overview of the position - additional duties may be assigned

TECHNICAL CAPABILITIES

Communication (Advanced) - Clearly, effectively, and respectfully communicates to employees, stakeholders, partners, and end users, including presentation of scientific and programmatic materials to general and executive level audiences. Applies appropriate strategies and techniques depending on communication objectives and target audience.

Customer Service - (Advanced) - Demonstrates a high level of customer sensitivity and has shown insight into customer business issues. Demonstrates a work ethic where customers display confidence and trust in the service provided. Anticipates, plans for, and meets customer needs and service levels. Removes barriers and establishes procedures to improve organizational customer service activities.

Project Coordination - (Intermediate) - Performs project tracking and reporting relative to task completion dates, dependency effects, problem anticipation, schedule conflicts, and assignment to appropriate staff for resolution. Assumes responsibility [as appropriate] for resolving issues and seeing work through to successful completion. Tracks success metrics and obtains feedback at critical milestones and at project completion to ensure project efforts meet expectations.

Networking (Intermediate) - Build relationships through industry contacts, key partners, professional organizations, and individuals. Occasional travel to scientific conference events is expected.

BASIC QUALIFICATIONS

• Bachelor's Degree (or equivalent experience) (Required)
• 5 years relevant experience (Required)
• Scientific or healthcare research or communication management experience (Preferred)

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's

For a copy of the physical requirements of this position to determine if you can perform the duties with or without an accommodation or to request an accommodation, please contact VUMC Employee Relations at 615-343-4759 or employeerelations.vumc@vumc.org.