Responsible for notifying patients of financial liability and using judgment and decision making to ensure that all avenues have been pursued for reimbursement of services rendered. Counsels patients on financial matters, requests and collects payments, establishes reasonable payment arrangements, and determines eligibility for financial assistance as appropriate. Interacts with clinical specialist to resolve reimbursement issues. Works closely with Case Management, all areas of Patient Access and Physician Practices to expedite prompt and appropriate resolution of patient accounts. Identifies patients with potential insurance coverage issues, including but not limited to limited coverage, and lack of in-network status. Creates work that is consistently accurate and reliable. Identify barriers to processes and performs corrective action in order to reduce or eliminate errors. Shows attention to detail, uses reasoning skills and is sufficiently organized to produce quality work.