JOB SUMMARY

PROVIDES MANAGEMENT OF A COMPREHENSIVE HOSPICE VOLUNTEER SERVICE PROGRAM TO INCLUDE THE RECRUITMENT, TRAINING AND PLACEMENT OF VOLUNTEERS.  DEVELOPS AND IMPLEMENTS GOALS AND OBJECTIVES FOR THE VOLUNTEER PROGRAM WHICH REFLECTS THE MISSION OF BAYLOR SCOTT AND WHITE HEALTH.

ESSENTIAL FUNCTIONS OF THE ROLE

SUPERVISES DEPARTMENTAL PERSONNEL AND VOLUNTEERS TO INCLUDE RECRUITMENT, REVIEWING AND PRIORITIZING DEPARTMENT REQUESTS FOR VOLUNTEERS, SCHEDULING, TRAINING, COUNSELING, EVALUATION, RECRUITMENT, AND PROBLEM RESOLUTION.
   
PLANS, DEVELOPS, MANAGES AND IMPLEMENTS VOLUNTEER SERVICES AND PROGRAMS TO ASSIST DEPARTMENTS IN THE DELIVERY OF QUALITY HEALTHCARE TO THE COMMUNITY. FOSTERS A POSITIVE WORKING RELATIONSHIP BETWEEN STAFF AND VOLUNTEERS.
  
DETERMINES DEPARTMENTAL RESOURCES REQUIREMENTS AND ENSURES THE EFFICIENT USE OF RESOURCES; PREPARES DEPARTMENTAL BUDGET; ADMINISTERS AND COORDINATES FUND RAISING ACTIVITIES.

DEVELOPS, ADMINISTERS, AND REVIEWS POLICIES AND PROCEDURES WHICH GUIDE THE VOLUNTEER PROGRAMS AND SERVICES, IMPROVES VOLUNTEER SERVICES AND OPERATIONS, AND REFLECT THE OVERALL VALUES OF THE ORGANIZATION.

DEVELOPS AND IMPLEMENTS STANDARD ORIENTATION, TRAINING AND RECOGNITION PROGRAMS FOR VOLUNTEERS. PLANS AND IMPLEMENTS VOLUNTEER RECRUITMENT AND RETENTION PROGRAMS.
   
ESTABLISHES AND MAINTAINS RELATIONSHIPS WITH COMMUNITY LEADERS, COMMUNITY-BASED ORGANIZATIONS, AND CORPORATE SPONSORS TO SUPPORT THE VOLUNTEER SERVICES PROGRAM.
   
EVALUATES THE ACTIVITIES OF INDIVIDUAL PROGRAMS TO ENSURE POTENTIAL LIABILITIES RESULTING FROM VOLUNTEER ACTIVITIES ARE MINIMIZED AND TO ENSURE COMPLIANCE WITH LEGAL AND REGULATORY REQUIREMENTS RELATED TO VOLUNTEER SERVICES. INVESTIGATES AND RESOLVES COMPLAINTS AND/OR ISSUES PERTAINING TO STAFF OR SERVICES PROVIDED.

DEVELOPS AND MAINTAINS A DATABASE OF VOLUNTEER PROGRAMS. PREPARE REPORTS AND ANALYSES REFLECTING PROGRESS, ADVERSE TRENDS AND APPROPRIATE RECOMMENDATIONS OR CONCLUSIONS.

KEY SUCCESS FACTORS

KNOWLEDGE OF THE PHILOSOPHY AND PRACTICES OF VOLUNTEERISM.

KNOWLEDGE OF CURRENT TRENDS, RESOURCES AND INFORMATION RELATED TO VOLUNTEERISM

VERBAL AND WRITTEN COMMUNICATION SKILLS.

INTERPERSONAL SKILLS TO INTERACT WITH A WIDE RANGE OF CONSTITUENCIES.

ORGANIZATIONAL AND PRESENTATIONAL SKILLS.

SKILL IN THE USE OF PERSONAL COMPUTERS AND RELATED SOFTWARE APPLICATIONS.

ABILITY TO DEVELOP AND MAINTAIN EFFECTIVE COLLABORATIVE RELATIONSHIPS.

ABILITY TO PLAN, DEVELOP, AND IMPLEMENT RECRUITMENT STRATEGIES.

ABILITY TO TRAIN, MOTIVATE, AND SUPERVISE EMPLOYEES.

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
 

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

- EXPERIENCE - 3 Years of Experience

- Hospice Experience preferred 

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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