Under the direct supervision of the Director of Employee Relations and Business Support, the Human Resources Business Partner will provide a wide range of HR generalist activities including talent management, performance management, employee development, compensation, and training support for the area(s) of responsibility s/he supports. This position will require the individual to have excellent generalist and interpersonal skills and be able to provide HR leadership and project management that enhances business results and drives performance. This position is responsible for aligning business objectives with employees and management in designated areas of responsibility. The Human Resources Business Partner will serve as a consultant to both employees and management on HR related issues, functioning as an employee champion and change agent as the individual delivers value-added service which emphasize organizational objectives. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

Job Relationships

This position reports to the Director of Employee Relations and Business Support.

Principal Responsibilities

• Partnering with all levels of leadership, within the business unit, align HR strategy with business goals, direction and vision.
• Provide HR leadership and project management that enhances business results and drives performance.
• Align business objectives with employees and management in designated areas of responsibility.
• Formulate partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
• Build positive, productive, and enduring relationships with employees and leaders. Coach, counsel, encourage, and listen to team leaders as they work through people-related challenges. Focus on deeply understanding employee, leader and department needs and collaboratively developing solutions to issues that arise. Work to become a trusted advisor for the organization and designated department(s).
• Act as point of contact for employee relations matters. Support team leaders in the delivery of investigations, disciplinary processes, and effective performance conversations, when necessary. Advise management on employment policies and procedures to enable improvement in working practices and productivity and without adverse impact on regulatory / legal compliance, company reputation or employee engagement. Support employees by providing guidance and resources to help address concerns or resolve issues.
• Develop and implement solutions that will help build and maintain a highly capable organization. Support the areas of responsibility in developing and sustaining a succession planning process that leads to impactful gains in employee development. Partner with business leaders to drive resourcing strategies for the organization and execute seamless delivery of the process.
• Responsible for understanding the designated departments and partnering with department leader to help collaborate on strategic planning as well as identifying skill gaps, training opportunities and mentorship needs in order to help achieve strategic organizational goals.
• Assist with communication to areas of responsibility regarding annual performance reviews, supporting the roll-up of the collective plans for approval. Serves as departmental single point of contact for questions pertaining to performance and reward initiatives.
• Develop solutions and help create a positive organizational culture, in line with our values and business priorities. Proactively manage and communicate organizational change efforts. Contribute to activities and initiatives in support of organizational objectives.
• Ensure business compliance with HR policies and programs. Adept in developing new policies and procedures. Advise HR leadership and business leadership on local legal, regulatory, and company requirements. Conduct various data analyses and compile into meaningful information and recommendations. Ensure silent running of HR operational activities, coach team leaders and individual contributors toward appropriate self-sufficiency, and provide assurance that systems-related activities are delivered timely and accurately.
• Counsel SC leaders on consistent implementation of policies and procedures related to employment law, problem resolution, disciplinary action, employee relations, etc.
• Ensure that HR efforts and implementations are aligned with SC strategic direction and employment law.
• Partners with leaders to ensure successful onboarding of new hires. Identify turnover, trends, and risks and partner with HR and/or department leadership to mitigate or minimize the impact.
• Partnering with the Talent Acquisition team on strategies to fill current and upcoming positions as well as facilitate the flow of information and feedback between TA and the assigned department.
• Maintains an environment consistent with Springfield Clinic values and ensuring the fair and equitable treatment of all employees.
• Maintains confidentiality as deemed appropriate in all HR activities.
• Comply with the Springfield Clinic incident reporting policy and procedure.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adheres to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• Bachelor's degree in Human Resources or related field required, Master's degree is preferred.
• Minimum of three or more years of experience in Human Resources field or experience managing employee situations in response to business needs.

Certificates/Licenses

• Professional HR Certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP).

Knowledge, Skills and Abilities

• Demonstrated business focus. Self-directed, process-oriented, strong business acumen, and experience at driving change.
• Ability to function well independently or collaboratively as part of a team.
• Ability to demonstrate ownership and self-sufficiency for project management and the achievement of agreed upon results.
• Demonstrated ability to succeed in a fast-paced environment, working on multiple projects with constantly changing demands and deadlines.
• Ability to manage and deliver high quality performance on multiple, simultaneous strategic, value-added tasks and priorities.
• Ability to build and maintain productive relationships with employees at all levels of the organization.
• Advanced communication, critical thinking and problem solving skills with demonstrated experience in basic business acumen and conflict resolution.
• Ability to manage/self-regulate personal emotions and diffuse escalating situations to resolve problem in a professional manner.
• Demonstrated experience working effectively and accurately in a high volume, fast paced environment with strong judgement, analytical and critical thinking skills.
• Strong organizational and time management skills.
• Strong interpersonal, delivery and facilitation skills and proven relationship building skills.
• Highly organized and attentive to detail.
• Sensitivity to confidential matters.
• Ability to develop HR solutions.
• Ability to partner across the range of core HR disciplines, including Talent Management, Compensation/HRIS, Benefits & Employee Relations.
• Ability to travel as needed.
• Experience with Microsoft suite of applications (Word, PowerPoint, Excel)

Working Environment

• This job operates in a professional office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHI/Privacy Level

HIPAA3