IT Revenue Cycle/Business Systems Analyst (Full Time)
Benefis Health System
Location: Great Falls, Montana
Type: Full Time
Internal Number: 30501
Assesses, plans, configures, implements, maintains and documents electronic medical record (EMR) and business applications. Supports efforts to improve and adapt workflows and processes that adhere to the EMR model system and align with current best practice standards. Coordinates and collaborates among business service lines and Information Technology Services to resolve EMR and business application issues. Assesses customer education needs and provides training and support in effective use of information systems applications. Demonstrates knowledge of EMR and business applications, capabilities, functions, configuration, end user equipment, workflows, and processes. Provides a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and optimizes the users' experience.
DUTIES AND RESPONSIBILITIES:
Demonstrates functional knowledge of the EMR, business applications, 3rd part applications, and the interfaces between systems.
Promptly and effectively responds to known or suspected system-based problems, or safety issues related to application use.
Participates in multiple cross functional projects and understands project planning, communication, and coordination related to project success.
Provides assistance and reinforces training for business system users.
Identifies and works to resolve issues relating to healthcare application systems. Provides assessment of causes and recommends improvements. Documents and presents findings and recommendations.
Responds to user issues submitted to IT Service Desk as second-tier support and performs troubleshooting and problem resolution, including effectively engaging vendors and other support personnel. Initiates issue escalation as needed.
Creates and maintains system process documentation, upgrade documentation, and new release documentation.
Executes and documents test scripts for unit and end to end testing per standards.
Ensure that all software modifications/upgrades are working according to the EMR or business application specifications and meet regulatory compliance, federal, state, and/or local regulations.
Follow departmental standards for software configuration, modifications, and quality assurance.
Remains current on industry trends and vendor/EMR/application updates.
Attends and participates in team, project, department and other meetings. Reports relevant issues and updates as needed.
Communicates clearly and effectively with all levels including leadership, providers, clinicians, end users, team members, and vendors.
Demonstrates an ability to be flexible, organized and function under stressful situations including the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Associates degree or suitable work experience.
3 years work experience in a health care setting.
Some basic knowledge of EMR and business application capabilities, core business transactions, workflows, and business processes.
Must complete all required EMR/application coursework and obtain applicable certification within 3 months of assignment.
Previous experience with the primary healthcare EMR system vendor preferred.
Revenue cycle, patient access, or HIM experience preferred.
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees. Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.
Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.”
Benefis Health System came about when two Christian-based hospitals became one. Our founders believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘beneficial’ a...nd ‘confidence'. Benefis has been a trusted provider of care for more than 125 years. And our name speaks to our commitment: good care one can put faith in.
Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.
To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.