Provides management to analytics teams responsible for delivering actionable intelligence to stakeholders resulting in informed decisions regarding clinical and business operations. Partners with various organizations (e.g., nurse leaders, allied health professionals, information technology, patient experience, and finance, etc.) to deliver integrated information to support clinical and business strategies and goals.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)
Leads a team of analytics developers in defining, analyzing and delivering actionable intelligence to clinical and/or operational customers.
Provides guidance in analyzing, structuring and interpreting large volumes of data into effective visual stories for business owners. Leads multidisciplinary teams through all phases of project lifecycle development (inception through delivery), translation of business needs into data analytics/data requirements and delivery of innovative reporting and analytics solutions.
Engages in appropriate teams to identify and implement best practices for data tools, methodologies, processes, and technologies.
Develops and sustains processes to report accurate and reliable data.
Oversees the design, testing, validation and deployment of data projects.
Ensures development schedules are created and tracked and projects are delivered in agreed upon timeframe.
Manages appropriate staffing levels to include recruitment, selection and utilization.
Develops subordinates through goal setting, ongoing performance feedback, training and development plans, as well as career path discussions and identification of project assignments. Consistently provides both technical and business guidance and teaching to enhance team capabilities, understanding of use cases for the data and customer service levels.
Suggests, creates and enhances reporting (KPI reporting, proactive alerting, predictive analysis, and prescriptive action, etc).
Collaborates with other data teams within the organization to ensure the accuracy and validity of the data. Develops systematic processes to gather feedback regarding design and usability of output.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.
KNOWLEDGE, SKILLS AND ABILITIES
Able to lead and develop a team of analytics professionals in the design, analysis and delivery of actionable intelligence Able to manage resources, processes and tools to effectively translate business needs into innovative reporting and analytics solutions Able to identify and implement best practices to enhance service offerings and customer service Possesses strong communication skills and ability to work effectively in a matrix organization, supporting hospital, clinic and operational stakeholders Strong analysis skills; able to review data and discover patterns, relationships and/or anomalies to investigate Understands (and must have hands-on experience) how to analyze, structure and interpret large volume of raw data into effective visual stories for business owners Knowledgeable of accreditation requirements, regulatory needs and laws impacting the organizations data needs SQL expert Strong visual design skills for reporting the data Knowledge of statistical tools Microsoft Office expert Demonstrated attention to detail Understand the quality improvement cycle and ability to identify key performance indicators MINIMUM
Masters degree in business, health care, or a related field preferred Healthcare experience strongly preferred
EDUCATION - Bachelors
EXPERIENCE - A minimum of 6 years experience required
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!