Strategic Planning: - Formulates and accountable for, in partnership with 'Site of Care' (SoC) physician and patient services leader, SoC health care delivery strategy and execution, in alignment with the Medical Center. Shapes and executes SoC and organization strategy. Demonstrates strategic and systems thinking in area in SoC and as an organization leader to improve value, differentiate service delivery, and enhance revenue for delivery and growth within and outside our region. Sets strategy with key internal and external partners in support of innovation, anticipating future trends, improving technology and workflow. Facilitates long and short-term planning process. Leads translation of strategic plan to operational plans and tactics to execute delivery.
Operations - Plans, leads, and integrates coordinated resources of the various reporting units in the SoC. Serves as the SoC direct operational liaison to various senior leaders across CCHMC for SoC and promotes the broader institutional success. Ensures SoC operations function is consistently managed and facilitated by operations team members, enabling clinical leaders to operate to top of licensure. Identifies, evaluates productivity, and makes fiscally responsible decisions regarding SoC resource utilization including current and projected finances, materials, human resources, process flow, capital, and space.
Leadership: - Provides vision, direction, and leadership for the SoC. Leads collaboration, planning, implementation, problem solving and evaluation efforts for areas of responsibility, both at strategic and tactical levels. Develops a proactive partnerships with key stakeholders (including IS and finance). Coaches and mentors others to enhance professional development of others. Makes goals and requirements clear for each position and provide sufficient training to achieve the desired level of competency. Develops and monitors effective and appropriate strategies and programs to ensure a positive culture. Achieves targeted departmental productivity measures in partnership with Human Resources.
Quality Improvement: - Integrates and sustains disciplined execution of quality improvement activities to address micro- and macro-system challenges across the SOC (e.g., consistent application of practice, variation across divisions/units). Leads and implements the disciplined execution of Leader Standard Work across the system with clearly defined KPIs, documenting, establishing system indicators and responding to trends and problems within and across all sites of care. Monitors the health of the system and portfolio of improvements. Leads application of standard work for operations functions including facilities, accreditation/regulatory compliance, supply monitoring/materials management, etc..
Regulatory Compliance/Safety: Creates a culture of safety, continuous improvement, and environmental readiness. Continually assesses and improves the operational performance for care and services provided. Maintains an environment that ensures patient, family, and staff safety. Meets annual safety goals as defined by the organization. Ensures a high level of customer service, including family centered care. Embraces change management through the exploration, development and implementation of evidence-based practice and quality efforts. Identifies best practices as well as deficiencies to share with peers and facilitate improvements. Leads others in the development of corrective action plans to guide needed and sustainable improvements. Ensures business continuity planning.
10 years progressively responsible experience
Master's degree in business or related field
Excellent verbal, written and interpersonal communications skills.
Knowledge of related outside regulating agencies, roles, and responsibilities. Builds strong internal and external relationships
Influences and effectively works with others to reach desired outcomes
Judgment Used knowledge and experience to make judgments and recommendations regarding operations and budgets, protocols and generate well-developed solutions.
Leadership Demonstrated organization, leadership, and management skills.
Information Analysis Locating and gathering relevant information; recognizing and working to eliminate important gaps in existing information; determining the value of the information; synthesizing and organizing information to get a better understanding of a problem to develop appropriate actions
Execution Efficiently delegating work that is the appropriate level of difficulty and giving others the authority to accomplish it; providing information, coordinating work efforts, providing assistance, and removing obstacles without becoming overly involved in daily or minor issues; following through and monitoring progress to ensure goals are achieved
Problem Solving Ability to independently work through details of a problem to reach a positive solution; prioritizes effectively
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).
About Cincinnati Children's Hospital Medical Center
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better, and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.