Do you want to work at one of the Top 100 Hospitals in the nation? Come join us at ChristianaCare!

Our General Surgery, Urology and ENT practices. at Union Hospital, are actively seeking a Full-Time Practice Supervisor in Elkton, Maryland

How YOU make an Impact

The Practice Supervisor will assist the Practice Manager and Clinical Leader with primary responsibility for the daily operation of the office, ensuring adequate staffing, supplies, and patient flow resulting in excellence service to our patients. To provide supervision of the non-exempt office staff. The Supervisor works closely with and supports the practice clinicians in their ability to deliver quality care with efficiency.

What We Offer

• Comprehensive Benefits Package

• Generous PTO Package

• Employee Wellness Programs

• Student Loan Forgiveness

• Paid Parental Leave

• Work & Life Balance

• 403b match and more...

Duties and Responsibilities:

• Direct manage Site Supervisor(s)

• Function as Site Supervisor in offices with no designated supervisor

• Coordinate daily services and program delivery of the practice site location establishing protocols and standards for efficient and effective office operations

• Lead and supervise daily functioning of practice location and staff, including staff performance to expectations and counseling as appropriate

• Coordinate office staff schedule, tracking staff time and attendance

• Ensure staff is providing immediate service recovery, intervening as necessary

• In coordination with practice manager, create conditions to provide for staff engagement, including staff developmental goals and programs

• Participates in staff recruitment, selection, and hiring processes, with lead responsibility for staff orientation

• Provides staff with ongoing training and development as required

• Supervise daily practice and individual clinician scheduling, billing, and productivity ensuring daily prior authorization and referral management

• Provides guidance to staff regarding insurance requirements and changes

• Lead expertise on office scheduling and billing (front and back office), providing front office functions as needed (coordinate patient flow, register/check-in patients, answer phones, work desktops, schedule appointments, collect fees, etc) while modeling service excellence.

Qualifications:

• Certificate Program or Associates Degree required; Bachelor's Degree preferred

• Minimum 5 years office practice experience required

• Minimum of 2 years Supervisory or lead experience required

• An equivalent combination of education and experience may be substituted

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

Feel free to apply and come join us at ChristianaCare!

#LI-RT1