The Center for Medical Genomics is currently recruiting for a Full-time Practice Supervisor to join our team! The Practice Supervisor will provide direct oversight and support to a team of Access Coordinators, Office Assistants and Clerks. They will assist the Clinical Director, Administrative Director and Physicians in the daily operations of the practice and program as well as:
Supervise daily practice and individual clinician scheduling, billing, and productivity ensuring daily prior authorization and referral management
Provides guidance to staff regarding insurance requirements and changes
Lead expertise on office scheduling and billing providing front office functions as needed (coordinate patient flow, register/check-in patients, answer phones, work desktops, schedule appointments, collect fees, etc.) while modeling service excellence
Ensure that staff optimize clinician templates and schedules to maximize patient access and care delivery
Serve as information/communication liaison between office staff and leadership conducting regular staff meetings and utilizing numerous other forms of effective two-way communication
The successful candidate will demonstrate high emotional intelligence with experience managing projects and/or people. Additionally, they will have in-depth knowledge of business office practices, clerical methods and techniques; and advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Robust benefit package including full medical, dental and vision
403(b) with a company match
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more
High School diploma required. Associates Degree preferred.
Minimum 5 years office practice experience required
Supervisory or lead experience required
The Center for Medical Genomics was established in 2002 at the Helen F. Graham Cancer Center with a primary focus on cancer genetics. Over the years the program has expanded comprehensive genomics testing and support services offered through the region at seven sites throughout Delaware and Cecil County. Our team provides genetic counseling across multiple service lines, including oncology, prenatal, NICU, cardiovascular, neurology and adult services.
ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,300 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.