The Center for Medical Genomics is currently recruiting for a Full-time Practice Supervisor to join our team! The Practice Supervisor will provide direct oversight and support to a team of Access Coordinators, Office Assistants and Clerks. They will assist the Clinical Director, Administrative Director and Physicians in the daily operations of the practice and program as well as:

• Supervise daily practice and individual clinician scheduling, billing, and productivity ensuring daily prior authorization and referral management

• Provides guidance to staff regarding insurance requirements and changes

• Lead expertise on office scheduling and billing providing front office functions as needed (coordinate patient flow, register/check-in patients, answer phones, work desktops, schedule appointments, collect fees, etc.) while modeling service excellence

• Ensure that staff optimize clinician templates and schedules to maximize patient access and care delivery

• Serve as information/communication liaison between office staff and leadership conducting regular staff meetings and utilizing numerous other forms of effective two-way communication

The successful candidate will demonstrate high emotional intelligence with experience managing projects and/or people. Additionally, they will have in-depth knowledge of business office practices, clerical methods and techniques; and advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Christiana care offers:

• Diverse and Inclusive culture

• Robust benefit package including full medical, dental and vision

• 403(b) with a company match

• Generous paid time off with annual roll-over and opportunities to cash out

• 12 week paid parental leave

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more

Qualifications:

• High School diploma required. Associates Degree preferred.

• Minimum 5 years office practice experience required

• Supervisory or lead experience required

The Center for Medical Genomics was established in 2002 at the Helen F. Graham Cancer Center with a primary focus on cancer genetics. Over the years the program has expanded comprehensive genomics testing and support services offered through the region at seven sites throughout Delaware and Cecil County. Our team provides genetic counseling across multiple service lines, including oncology, prenatal, NICU, cardiovascular, neurology and adult services.

About ChristianaCare:

ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,300 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.