JOB SUMMARY:

The Employee Experience Program Manager will be accountable for the design and implementation of the employee engagement strategy. Leverage best practices to develop tools, and methodology to equip employees and leaders to improve team and organizational engagement. Developing tools, and methodology globally. He/She will ensure alignment of culture elements best practices, research methods, organizational development, behavior change, communications and change management to create solutions.

JOB SPECIFICATIONS AND CORE COMPETENCIES:

• Partner, build relationships, and collaborate with cross-functional global teams, HR and business leaders to digitalize, drive progress, and scale our people products, processes, solutions and services.
• Use best practices and provide subject matter expertise and thought leadership through consulting and use evidence-based best practices to cultivate results.
• Be global process owner for employee engagement and employee survey
• Lead the development, execution and continuous improvement of our employee engagement and listening strategy
• Align and support executive communications on culture, employee experience, and engagement topics.
• Coach our leaders and HR business partners on how to successfully have ongoing, development-focused performance conversations with their employees, teams, and customers.
• Work with the DE&I Program Manager to foster employee wellbeing, inclusion and belonging, and organizational health & wellness as a prerequisite for organizational excellence and peak performance.
• Collaborate on the overall culture strategy and provide thought leadership, data driven insights and solutions and keen understanding of the intersection of data sets to be robust storytelling across engagement and exit data.
• Responsible for nurturing culture and engagement while overseeing strategies focused on improving the experience between managers and employees.
• Partner with the HR Business Partner team, Talent Acquisition, Internal Communications, Corporate Communications and DEI to embed engagement initiatives across the business

MINIMUM QUALIFICATIONS:

1. Education/Specialized Training/Licensure:
   • Bachelor's degree is required.
2. Work Experience (Years and Area):
   • 3-5 years of professional experience with an emphasis on employee engagement, employee experience, organizational effectiveness, or other related HR disciplines is required.
3. Other:
   • Ability to synthesize large data sets (employee database, qualitative and quantitative survey data) into executive summaries to create a compelling case for change
   • Proven track record of successfully managing large scale global projects
   • Strategic mindset, critical thinker, innovative, self-starter
   • Capability to multi-task to deliver results utilizing program/project management and leadership skills.
   • Exceptional relationship builder - internally and externally - with a track-record of establishing and leveraging relationships across culture.
   • Strong business communication, presentation and writing skills, including facilitation and training
   • Experience successfully leading small to large complex project.
   • Strong analytic skills, data interpretation and visualization skills, and storytelling using data.
   • Vendor management experience is desirable