serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Part Time (7a-3:30p Saturday and Sunday )
You Will Be Responsible For:
Manages inventory of all non-monetary donations (food, supplies, etc.).
Ensure kitchen area is kept stocked and clean; ensure front desk, office, and storage supply areas are kept stocked and clean; free of clutter.
Assists with training volunteers, house activities, projects and events as needed and assigned.
Maintains house cleanliness and laundry for turnover of rooms.
Serves as backup resource for other duties of the house and shift coverage as needed.
Other duties related to home operations and serving guests as assigned
What You Will Need:
1-2 years of customer service or hospitality experience
Knowledge of software applications: Microsoft Word, Excel, PowerPoint, etc.
Ability to maintain databases.
Interacts professionally with staff and guests. Provides a positive welcoming attitude to all.
Ability to multitask in a fast pace, limited staff environment.
Self-motivated, detail-orientated and organized; ability to work independently and as a team.
Respects and maintain confidentially of all guests, staff, and volunteers.
Ability to be friendly, tactful, compassionate, and able to cope with and offer comfort to people in periods of intense emotion and stress, yet able to remain objective.
Organizational and problem-solving skills
Point of Sales and Customer Relationship Management (CRM) software
Associate degree in Hospitality Management, Business, Communications or related field
1-3 years of experience in hospitality management, business, communications or related field or
2 years of experience as office, hotel, or guest services receptionist
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Guest Services Specialist position is fundamental to The Bartch Transplant House and Circle of Friends Homes as it presents the first and most important impression of our organization to guests and visitors. As the first point of contact, Guest Services explains house policies and procedures to new visitors and guests along with other clerical duties. Team member participates in house activities and events when possible during business hours. Guest Services Specialist assists in tracking and communicating occupancy statistics, paperwork and bookkeeping as needed.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.