JOB SUMMARY: The Business Operations Manager is responsible for coordinating, conducting and managing operational and financial reviews and continuous improvement of Health System Operations. Responsible for identifying high risk areas; developing work programs and action plans to increase efficiencies and improve performance. Prepares statistical and narrative reports from financial and operational reviews; effectively communicates recommendations to senior leadership. Responsible for managing multiple projects, auditing processes, maintaining database and reporting integrity, preparing reports, and functions in multiple departments. Audit responsibilities include the review, analysis, monitoring of procedures and systems management and other assigned functions. Develops, maintains and ensures business quality control issues and assists in the development and implementation of measurement systems. Manages projects from creation of objectives through implementation and ongoing deliverables. Must provide exceptional customer service to both internal and external customers; strongly adheres to the Service First values: friendliness, integrity, responsibility, satisfaction and teamwork.
Degrees / Work Experience: Bachelor of Business Admin in Accounting, Finance or related field. (And) Five (5) Years Work Experience with one (1) year in project management and operational data analytics. (Or) Master's Degree in Healthcare or Business Administration. (And) Three (3) Years Work Experience with one (1) year in project management and operational data analytics.
Management Experience (Years and Area): Two (2) Years in Progressively responsible managerial/leadership experience in healthcare
Communication Skills: Above Average Verbal Communication (Heavy Public Contact) Exceptional Verbal (Public Speaking) Writing/Correspondence Writing/Reports
Proficiencies: MS Access MS Excel MS PowerPoint MS Word Personal Computer
Knowledge/Skills/Abilities: Analytical Abilities Design Knowledge and Skills Mathematics Medical Terminology Knowledge Research Knowledge and Abilities Statistical Knowledge and Abilities
Work Schedule: Flexible
Other Requirements: Process improvement experience. Flowchart experience. Ability to report, develop and present recommendations to promote fiscal health using problem-solving and critical thinking skills. Excellent verbal and written communication skills, including presentation skills.
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.