All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Whole Person Wellbeing Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift: Various shift available 7 days a week
Location: Physician Practices
The role you’ll contribute:
The Front Office Associate works under the direct supervision of the Front Office Coordinator, Office Coordinator, and/or Practice Manager, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standards and protocols of Gordon Physicians Group, Gordon Hospital, and Adventist Health Systems goals and objectives.
Responsible for all front office functions including patient registration, check-in, check-out, collecting copayments, deductibles, and any other patient owed account balance at both check-in and check-out, appointment schedule, answering and directing incoming telephone calls, filing, medical records, and all other duties as assigned by their direct supervisor and/or Practice Manager.
The value you’ll bring to the team:
Greets all patients and visitors with a smile in a prompt, courteous and helpful manner.
Processes Patient Registration Paperwork for new and established patients.
Schedles patients appointment for appropriate clinic and/or provider.
Obtains and maintains the patient's current insurance information.
The expertise and experiences you’ll need to succeed:
Minimum of a high school degree or equivalent
Proficiency must be attained via on-the-job training and orientation within three (3) months - required
Certificiation in Front Office Administration - preferred
Minimum six (6) months customer service experience in medical office.Graduation from a vocational or other technical school with training or apprenticeship - preferred
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.