Divisional Manager of Clinical Non-Nursing Learning Operations
Location: Tampa, Florida
Internal Number: 22033537
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
The community you’ll be caring for: AdventHealth West Florida Division
The role you’ll contribute:
The Manager, Clinical Non-Nursing Learning Operations is responsible for leading a team that provides superior service delivery through the centralization of workflows across departmental functions. Focuses on optimal operational effectiveness and strives for continuous improvement and best-in-class customer service. Collaborates with internal team members, vendors, and organizational leaders to provide operations management and oversite of all leadership and talent development programming. Leads the team in design and implementation efforts for processes, tools and resources, to drive and deliver high level customer satisfaction, and ensures consistency in service management and delivery processes.
The value you’ll bring to the team:
Plans, implements and/or administers operational process, procedures, and programs to support the Clinical Non-Nursing Education and Clinical Excellence departments such as RT Residency, Radiology and Laboratory certification programs.
Establish affiliation and community engagement with WFD Non-Nursing programs and attends events to facilitate recruitment and retainment.
Develops appropriate metrics and tracking mechanisms to build accountability and measure results.
Promptly and effectively identifies issues and opportunities and manages or implements solutions from simple to complex.
Develops and implements service level targets (productivity standards), and monitors against these standards to ensure objectives and targets are met and support the needs of the business/organization.
The expertise and experiences you’ll need to succeed:
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.