The Digital Automation Strategist HR maintains and supports the technology needed for the effective implementation of the Digital Associate Experience Team strategy. Partners with stakeholders across Human Resource operational verticals to deliver a world-class digital experience. Provide quality solutions and services within the Digital Associate Experience Team across the entire system. Deliver training on technology and tools related to a world-class digital experience.
Owns the overall strategy and standards for automation by partnering with Product Management, Analytics, and Associate Experience teams to ensure automation initiatives are appropriately sequenced and connected across the Digital HR roadmap
Shape, create, and maintain an advanced automation solution portfolio that uses Artificial Intelligence and Machine Learning technology to improve outcomes
Develops enterprise framework to identify necessary knowledge and skills required within different business units
Establishes governance process to ensure automation processes are controlled and structured
Manages architectural decisions and implementations across Associate experience initiatives
Provides technical expertise and guidance to the internal customers and engineering team to ensure timelines are being met
Defines best practices, standards, and metrics in relation to Automation
Explores and identifies automation opportunities and supports in defining use cases, developing and deploying intelligent automation solutions using AI (ML, RPA etc.)
Partners within and outside of Digital HR to identify and address automation opportunities moments-that-matter, processes, and platforms to optimize the digital experience
Drives solution design by interpreting functional requirements and identifying appropriate automation solutions to meet both business and technical needs
Bachelor's Degree required
Master's Degree preferred
3-5 years of experience in the same or related field of study
Experience documenting context diagrams, flow charts, or system-related architectures
Experience with Artificial Intelligence (AI)/Machine Learning (ML)/Robotic Process Automation (RPA) algorithms
Experience with supporting/managing projects/programs
Experience with automation frameworks and methodology
Experience with communicating confidently and professionally with all levels of the organization and to non-technical audiences
Experience with working through and delivering outcomes based on project plans and milestones
Experience with working in a highly iterative and agile environment
Familiar with technical systems such as Infor, ServiceNow, Genesis Learning
Experience in data management, automation processes, and software
Familiar with IT fundamentals and skills
Experience working with Agile and Scrum methodology for testing and logging results in tools such as Jira or Confluence
Experience creating and executing automation test scripts, user acceptance testing (UAT), etc.
Experience working with languages such as Java, .NET, or Python
Experience working with automation tools such as Selenium, Appium, Cucumber, UFT, etc.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.